Frequently Asked Questions
Everything you need to know about our natural beauty rituals.
Are your products 100% natural and cruelty-free?
Yes, all Nikura products are formulated with pure, natural ingredients and are strictly cruelty-free. We never test on animals at any stage of production.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location but typically arrive within 10-14 business days.
What is your return policy for skincare products?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
How should I store my Nikura oils and serums?
To maintain potency and freshness, we recommend storing your products in a cool, dry place away from direct sunlight and extreme temperature changes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times will be calculated automatically at checkout based on your destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.